Lobbying Governance
| Overall Assessment | Analysis | Score |
|---|---|---|
| Moderate |
Firstsource has established a defined approach for managing its indirect climate lobbying by committing to “conduct regular reviews and monitor our engagements with industry/trade associations to ensure alignment with our climate goals,” and by creating a “comprehensive management framework” through which “the ESG team collates and analyses relevant information from all regions globally” while “departments which are dealing with the industry/trade associations are held accountable for managing their interactions.” The company also outlines clear steps for addressing misalignment, noting that “the company conducts an annual review and updates its actions accordingly, along with important decisions discussed with internal stakeholders involved with industry/trade associations,” and that, when conflicts arise, it will “emphasize our climate policy and positioning, along with encouraging them to align with the Paris Agreement… and engage in independent advocacy where necessary.” This indicates concrete mechanisms to align indirect lobbying with climate objectives and accountability at the department level. However, we found no evidence of a similarly detailed process for its own direct lobbying activities, no public third-party audit or dedicated climate-lobbying report, and while ESG and climate governance benefit from board-level review by the Risk Management Committee and a newly created “ESG Lead,” the company does not disclose a specific individual or committee responsible for overseeing climate lobbying alignment nor a formal sign-off process for direct policy advocacy.
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